Support
We perform production restoration service in the shortest time possible, as well as immediate telephone support.
We deliver efficient production restoration with a prompt and helpful call center for customer support.
The high level of performance and maintenance of our machines is mainly due to our good activities of care and prevention. The cost of “machine downtime” can be reduced with GTS periodic assistance, thanks to our monitoring and planning system.
Thanks to the experience gained over the years, GST Team proposes to its client specific and personalized assistance plans and immediate telephone support, in addition to the scheduled maintenance assistance planned by customer.
SUPPORT PLANS CONSIST OF:
PERIODIC CHECK-UP ON THE MACHINE
(according to the number of visits agreed with the customer)
CONSULTATION ON WHICH PIECES/PARTS OF PLANTS TO KEEP MONITORED
SPARE PARTS MAINTENANCE’S MANAGEMENT AND STOCK EMERGENCIES
INTERVENTION PLANS WITH DETAILED ACTIVITIES TO BE PERFORMED
TELEPHONE SUPPORT
In recent years GTS has specialized on blow molding systems for PET containers and on packaging machines, intervening on a large number of different types of machinery and products. Our experience has allowed us to develop a special knowledge and a good level of problem solving.
Our technical department is available to evaluate any different customer requests, planning new projects and adjustment on systems when necessary, offering the possibility to buy original product or not. We operate in this way in order to improve the functionality of the machines, minimizing the intervention costs.
The knowledge gained allow us to assist clients in the development of new blowing processes by providing targeted and dedicated assistance, advising and studying changes and solutions with the aim to remedy defects in the finished container.
With the same professionalism we offer packaging solutions providing the needed assistance to any issues related to heat shrinkling.